Editing order: 281138 (ID: 1777) Reset to New Order
Customer Info Open in Zoho: Sales Order Customer
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Order History
09/10/2026 281710 Awning - Service Call - Warranty (1) Premium Pro Cassette Retractable Canopy Description of Issue: The motor was unable to seat 100% into the universal mount drive due to the nuts that were used. Once the end bracket was ablet to move far enough away the arms shot out, destroying the motor mount, collar, power cords and arms. Labor and parts are covered under warranty. Plan of Action: Awning is currently at Sugarhouse Industries. Awning is stored on B8 and hardware on A3. In house shop work: replace new motor, pair of arms w/ lights, and (2) arm rail connectors, front bar and cover. Reinstall. Details
07/29/2026 281138 Awning - Service Call - Warranty (1) Premuim Pro Cassette Retractable Canopy/ Description of Issue: Awning shot out by as it was being retracted. Elbows are broken. Plan of Action: Secure the awning. We will send another team to troubleshoot and assess the damage.
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Awnings
Boat Covers
Upholstery
Repairs
Custom Covers
Wakeshade
Snow Shields
Tasks Tasks
Copy Task Name Due Date Time Hrs/PO Assign To Notes Status Copy Task Name Due Date Time Hrs/PO Assign To Notes Status
Material ArrivalNot Started Pre-Shop WorkNot Started
CutNot Started SewNot Started
Weld FabricNot Started SeamNot Started
Cut DownNot Started Shopwork
SHA FrameNot Started GraphicsNot Started
Welded FrameNot Started Vendor FrameNot Started
PC Drop OffNot Started PC Pick UpNot Started
Take Down
Not Started Install
TD Install HelpNot Started Install HelpNot Started
ProlinerNot Started BNRNot Started
TableNot Started CADNot Started
ShippingNot Started Install Follow-UpNot Started
SH TaskNot Started